Freshdesk

188.3K installs
3.8K ratings
25.5K monthly active users
Revenue not available
Install Trends
Weekly +200
Steady
Monthly +1.1K
Steady
Freshdesk icon

ASO Keyword Dashboard

Tracking 59 keywords for Freshdesk in Apple App Store

Developer: FRESHWORKS TECHNOLOGIES PRIVATE LIMITED Category: business Rating: 4.49

Freshdesk tracks 59 keywords (14 keywords rank; 45 need traction). Key metrics: 50% top-10 coverage, opportunity 68.9, difficulty 40.1, best rank 1.

Tracked keywords

59

14  ranked •  45  not ranking yet

Top 10 coverage

50%

Best rank 1 • Latest leader 146

Avg opportunity

68.9

Top keyword: ticket

Avg difficulty

40.1

Lower scores indicate easier wins

Opportunity leaders

  • ticket

    Opportunity: 73.0 • Difficulty: 39.5 • Rank 146

    Competitors: 125

    62.9
  • changes

    Opportunity: 73.0 • Difficulty: 44.1 • Rank —

    Competitors: 206

    68.5
  • block

    Opportunity: 73.0 • Difficulty: 42.6 • Rank —

    Competitors: 267

    66.8
  • routine

    Opportunity: 73.0 • Difficulty: 40.1 • Rank —

    Competitors: 86

    64.6
  • streamline

    Opportunity: 73.0 • Difficulty: 39.1 • Rank —

    Competitors: 45

    64.4

Unranked opportunities

  • changes

    Opportunity: 73.0 • Difficulty: 44.1 • Competitors: 206

  • block

    Opportunity: 73.0 • Difficulty: 42.6 • Competitors: 267

  • routine

    Opportunity: 73.0 • Difficulty: 40.1 • Competitors: 86

  • streamline

    Opportunity: 73.0 • Difficulty: 39.1 • Competitors: 45

  • overview

    Opportunity: 73.0 • Difficulty: 39.8 • Competitors: 58

High competition keywords

  • time

    Total apps: 189,921 • Major competitors: 2,981

    Latest rank: — • Difficulty: 55.0

  • access

    Total apps: 181,150 • Major competitors: 2,664

    Latest rank: — • Difficulty: 55.0

  • make

    Total apps: 158,974 • Major competitors: 2,939

    Latest rank: — • Difficulty: 54.6

  • like

    Total apps: 153,372 • Major competitors: 3,285

    Latest rank: — • Difficulty: 55.4

  • available

    Total apps: 95,740 • Major competitors: 1,851

    Latest rank: — • Difficulty: 54.5

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
dedicated customer691002947

661 competing apps

Median installs: 400

Avg rating: 4.1

11

7

major competitor apps

helps users701003050

988 competing apps

Median installs: 250

Avg rating: 4.1

33

5

major competitor apps

help users711003454

1,694 competing apps

Median installs: 300

Avg rating: 4.1

55

10

major competitor apps

users support035712

4 competing apps

Median installs: 50

Avg rating: 5.0

55

0

major competitor apps

dedicated support701003049

895 competing apps

Median installs: 493

Avg rating: 4.1

55

13

major competitor apps

customer care691003046

566 competing apps

Median installs: 1,350

Avg rating: 3.9

66

28

major competitor apps

customer support721003858

3,059 competing apps

Median installs: 700

Avg rating: 4.0

149

80

major competitor apps

customer experience701003147

687 competing apps

Median installs: 350

Avg rating: 3.9

1010

8

major competitor apps

customer service721003961

4,961 competing apps

Median installs: 900

Avg rating: 4.0

1413

83

major competitor apps

support team721003758

3,283 competing apps

Median installs: 700

Avg rating: 4.1

1414

81

major competitor apps

customers711004673

23,593 competing apps

Median installs: 300

Avg rating: 4.0

3930

284

major competitor apps

customer701004775

32,068 competing apps

Median installs: 400

Avg rating: 4.0

5656

443

major competitor apps

management system721003558

2,994 competing apps

Median installs: 200

Avg rating: 3.9

128125

6

major competitor apps

ticket731003963

6,038 competing apps

Median installs: 511

Avg rating: 4.0

146146

125

major competitor apps

online681005281

73,698 competing apps

Median installs: 550

Avg rating: 4.1

1,306

major competitor apps

change691004877

40,798 competing apps

Median installs: 600

Avg rating: 4.0

784

major competitor apps

changes731004469

13,213 competing apps

Median installs: 450

Avg rating: 4.1

206

major competitor apps

right671005382

89,991 competing apps

Median installs: 500

Avg rating: 4.1

1,647

major competitor apps

software721004371

17,499 competing apps

Median installs: 300

Avg rating: 3.9

172

major competitor apps

make651005586

158,974 competing apps

Median installs: 500

Avg rating: 4.1

2,939

major competitor apps

support671005182

83,345 competing apps

Median installs: 500

Avg rating: 4.1

1,121

major competitor apps

time651005588

189,921 competing apps

Median installs: 450

Avg rating: 4.1

2,981

major competitor apps

available671005483

95,740 competing apps

Median installs: 550

Avg rating: 4.1

1,851

major competitor apps

multiple681005181

76,366 competing apps

Median installs: 504

Avg rating: 4.0

1,126

major competitor apps

push701004776

35,947 competing apps

Median installs: 350

Avg rating: 4.2

419

major competitor apps

59 keywords
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App Description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.