‎Genesys Cloud Insights

1.4K installs
ratings
+30 weekly installs
+105 monthly installs
‎Genesys Cloud Insights icon

ASO Keyword Dashboard

Tracking 71 keywords for ‎Genesys Cloud Insights in Google Play

Developer: Genesys Cloud Services, Inc. Category: business

‎Genesys Cloud Insights tracks 71 keywords (1 keyword ranks; 70 need traction). Key metrics: 0% top-10 coverage, opportunity 69.7, difficulty 45.7, best rank 13.

Insights makes it easy to monitor and optimize your contact center in real time.

Tracked keywords

71

1  ranked •  70  not ranking yet

Top 10 coverage

0%

Best rank 13 • Latest leader —

Avg opportunity

69.7

Top keyword: finger

Avg difficulty

45.7

Lower scores indicate easier wins

Opportunity leaders

  • finger

    Opportunity: 74.0 • Difficulty: 48.5 • Rank —

    Competitors: 1,341

    66.2
  • configure

    Opportunity: 74.0 • Difficulty: 46.5 • Rank —

    Competitors: 395

    62.6
  • interaction

    Opportunity: 74.0 • Difficulty: 40.7 • Rank —

    Competitors: 433

    64.7
  • conversations

    Opportunity: 74.0 • Difficulty: 48.5 • Rank —

    Competitors: 910

    66.1
  • visibility

    Opportunity: 74.0 • Difficulty: 39.2 • Rank —

    Competitors: 287

    63.3

Unranked opportunities

  • finger

    Opportunity: 74.0 • Difficulty: 48.5 • Competitors: 1,341

  • configure

    Opportunity: 74.0 • Difficulty: 46.5 • Competitors: 395

  • interaction

    Opportunity: 74.0 • Difficulty: 40.7 • Competitors: 433

  • conversations

    Opportunity: 74.0 • Difficulty: 48.5 • Competitors: 910

  • visibility

    Opportunity: 74.0 • Difficulty: 39.2 • Competitors: 287

High competition keywords

  • time

    Total apps: 391,306 • Major competitors: 18,130

    Latest rank: — • Difficulty: 57.9

  • new

    Total apps: 375,360 • Major competitors: 23,979

    Latest rank: — • Difficulty: 58.7

  • easy

    Total apps: 331,281 • Major competitors: 16,423

    Latest rank: — • Difficulty: 56.5

  • experience

    Total apps: 282,634 • Major competitors: 16,679

    Latest rank: — • Difficulty: 57.0

  • mobile

    Total apps: 280,233 • Major competitors: 11,026

    Latest rank: — • Difficulty: 55.7

All tracked keywords

Includes opportunity, difficulty, rankings and competitor benchmarks

Major Competitors
insights711004772

33,944 competing apps

Median installs: 514

Avg rating: 2.3

1313

749

major competitor apps

top681005679

89,080 competing apps

Median installs: 3,154

Avg rating: 2.6

6,429

major competitor apps

new641005989

375,360 competing apps

Median installs: 2,988

Avg rating: 2.6

23,979

major competitor apps

level681005480

104,955 competing apps

Median installs: 2,535

Avg rating: 2.5

6,877

major competitor apps

notifications681005380

100,168 competing apps

Median installs: 760

Avg rating: 2.3

3,085

major competitor apps

right671005783

156,910 competing apps

Median installs: 1,928

Avg rating: 2.5

8,733

major competitor apps

customer691005078

73,222 competing apps

Median installs: 947

Avg rating: 2.2

2,943

major competitor apps

easy651005688

331,281 competing apps

Median installs: 2,450

Avg rating: 2.4

16,423

major competitor apps

connected691005077

72,685 competing apps

Median installs: 625

Avg rating: 2.2

2,342

major competitor apps

elevate721004369

20,746 competing apps

Median installs: 735

Avg rating: 2.3

775

major competitor apps

experience651005787

282,634 competing apps

Median installs: 1,756

Avg rating: 2.5

16,679

major competitor apps

contact671005482

136,452 competing apps

Median installs: 1,819

Avg rating: 2.4

6,222

major competitor apps

team691005279

84,521 competing apps

Median installs: 1,464

Avg rating: 2.5

4,201

major competitor apps

designed651005486

264,262 competing apps

Median installs: 799

Avg rating: 2.2

8,563

major competitor apps

manage661005584

182,140 competing apps

Median installs: 744

Avg rating: 2.4

7,110

major competitor apps

time641005889

391,306 competing apps

Median installs: 1,414

Avg rating: 2.4

18,130

major competitor apps

mobile651005687

280,233 competing apps

Median installs: 1,393

Avg rating: 2.4

11,026

major competitor apps

key681005281

113,434 competing apps

Median installs: 1,422

Avg rating: 2.5

5,637

major competitor apps

stay connected721004670

25,201 competing apps

Median installs: 339

Avg rating: 2.1

514

major competitor apps

efficiency731004167

16,240 competing apps

Median installs: 410

Avg rating: 2.0

335

major competitor apps

empowerment711003049

1,190 competing apps

Median installs: 589

Avg rating: 2.1

26

major competitor apps

monitor691004777

65,031 competing apps

Median installs: 497

Avg rating: 2.2

1,727

major competitor apps

efficient701004976

59,535 competing apps

Median installs: 534

Avg rating: 2.0

1,270

major competitor apps

stay671005684

178,726 competing apps

Median installs: 503

Avg rating: 2.3

5,919

major competitor apps

view661005584

180,002 competing apps

Median installs: 912

Avg rating: 2.4

6,118

major competitor apps

71 keywords
1 of 3

App Description

Insights makes it easy to monitor and optimize your contact center in real time.

Meet Genesys Cloud™ Insights, your comprehensive mobile app designed to deliver the tools you need to ensure a thriving and efficient contact center. Insights makes it easy to get clear and practical insights to monitor and optimize your team's performance in real time. Elevate your business with confident, timely decision-making.

Real-time visibility, actionable insights:
* View interaction queues: Keep your finger on the pulse of customer conversations with real-time visibility into interaction queues.
* Monitor team key performance indicators (KPIs): Be on top of your game with a comprehensive view of your team's KPIs.
* Configure alerts: Worried about conditions going out of adherence? Customize alerts for instant notification of any deviation to ensure that your team always operates at its best.
* Receive and manage notifications: Stay connected and informed on the go! Receive essential notifications right on your device.
With Insights in your pocket, experience a new level of efficiency and empowerment as a contact center supervisor.