KB증권 'M-able' (마블) - 대표MTS

Stock Investment & Wealth Management Representative MTS

[How to resolve delays in Play Store app update/installation]
- Samsung phone: Settings->Applications->Google Play Store->Storage->Delete data and cache, then try again
- LG phone: Settings->Apps and notifications->App information->Google Play Store->Storage->Delete data and cache, then try again
If our or third-party apps are still not installed after taking these measures, please contact your phone manufacturer.

[KB Securities M-able Communication Window]
· Customer Center: 1588-6611 (Phone consultation: Weekdays 8:00~18:00, Alternative exchange order processing available until 20:00)
· Overseas stock consultation 02-6114-1630 (24 hours), Overseas derivative consultation 02-6114-1500 (24 hours)
· Prime customer consultation (for customers opening non-face-to-face accounts): 1566-0055 (Phone consultation: Weekdays 8:00~17:00)
- Consultation Talk: KB M-able App > Investment Information > Prime Club > Prime PB Consultation Talk
- Bulletin Board Consultation: KB M-able App > Investment Information > Prime Club > Prime PB Bulletin Board Consultation
- Reservation Consultation: KB M-able App > Investment Information > Prime Club > Prime PB Reservation Consultation
· Email: [email protected]

[Non-face-to-face account opening guide]
· KB M-able app > Customer service menu > Account opening > Non-face-to-face account opening
> If you do not have a KB Securities account, try opening a non-face-to-face account and using various KB Securities financial services such as domestic stock investment, overseas stock investment, fractional trading, and funds.

[Frequently Asked Questions]
· If you do not receive phone calls/text messages during ARS authentication and mobile phone authentication
> Please check if the registered phone number and the phone number you want to receive messages from are the same.
1) Check if 1588-6611/02-1588-6611 is being processed as spam
2) Check if the app is available and check if our phone number is spam in the app
3) Check if you are subscribed to the telecommunications company's premium spam blocking service
· The phenomenon of initializing when you exit and re-enter the app or check another app and then run the app
1) It may be due to insufficient memory caused by background apps, so please close the background apps first and then run them again. 2) Settings>Battery and Device Care List>Battery Ite